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Colonel Prashant Rawal

Breaking Down Barriers: Overcoming Defensiveness in Communication

Updated: Aug 27


A Fencing along the boundary

Opening: Understanding the Dynamics of Defensiveness

Defensiveness is a natural human response when we feel attacked or criticized. It's a psychological shield that we instinctively put up to protect ourselves from perceived threats. In interpersonal relationships, this defensiveness can create barriers and hinder effective communication. When acknowledged, this human tendency encourages us to explore its roots to promote better connections.

Explanation: Undoing the Defensive Mechanism

The source of defensiveness often is a fear of being wrong or misunderstood. When someone challenges our ideas or actions, our immediate response may be to protect our ego. This knee-jerk reaction can escalate conflicts and impede constructive conversations. Recognizing the roots of defensiveness allows us to approach disagreements with empathy and open-mindedness.

Example: Navigating a Workplace Disagreement

Imagine a scenario where a team member questions your approach to a project during a meeting. The instinctive response might be to defend your choices vehemently, fearing a blow to your professional reputation. However, applying the Law of Defensiveness involves taking a step back. Instead of immediately reacting, consider the other person's perspective. Perhaps they offer valuable insights that could enhance the project. By embracing openness over defensiveness, collaboration becomes more fruitful.



Action Plan: Embracing Openness and Empathy

  1. Pause and Reflect: When faced with criticism or disagreement, take a moment to pause. Reflect on your initial emotional response and understand its source. This self-awareness is the first step in breaking down the defensive barrier.

  2. Active Listening: Practice active listening during conflicts. Seek to understand the other person's viewpoint without formulating your counter-argument simultaneously. This creates a space for empathy and genuine comprehension.

  3. Express Vulnerability: Acknowledge that everyone makes mistakes or has room for improvement. Expressing vulnerability reduces the need for defensiveness. It creates an environment where mistakes are seen as opportunities for growth rather than personal attacks.

  4. Use "I" Statements: When expressing your perspective, use "I" statements to convey your feelings and thoughts without placing blame. For example, say, "I feel that my approach has merits because..." rather than, "You're wrong because..."

  5. Find Common Ground: Focus on shared goals and common ground. This helps to establish a collaborative mindset, shifting the conversation from a confrontational tone to one of mutual understanding and problem-solving.

By incorporating these actions into your communication style, you can turn the Law of Defensiveness from a potential obstacle into a catalyst for personal and professional growth.

Endnote

In conclusion, the Law of Defensiveness invites us to recognize and overcome our natural inclination to shield ourselves from criticism. By understanding its dynamics, navigating defensiveness becomes an opportunity for growth, fostering stronger connections and more effective communication. Embracing openness, empathy, and a willingness to learn can transform conflicts into stepping stones towards personal and collective improvement.

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